1. Notice Period:
Customers must provide [purchase] days’ notice for any cancellations. Cancellations made with less than [invoice number] days’ notice will incur a cancellation fee.
2. Cancellation Fees:
[Over 30] days’ notice or more: No fee.
[15] days’ notice or less: [50] % of the total service fee will be charged.
Same-day cancellations: [100] % of the total service fee will be charged.
3. Refunds:
Full Refund: If cancellation is made [insert number] days or more before the scheduled service.
Partial Refund: [Insert fee] % of the total service fee will be refunded if cancellation is made within [insert number] days of the scheduled service.
No Refund: Cancellations made on the day of the service or after the service has begun are non-refundable.
4. Exceptions:
In cases of emergencies or unforeseen circumstances, please contact us directly. We may, at our discretion, offer a waiver or a reduced fee for cancellations made under these conditions.
5. Changes to Services:
Customers may request changes to their booking. We will do our best to accommodate changes, but any modifications made within [insert number] days of the service date may be subject to a fee.
6. Contact Information:
For cancellations or changes, please contact us at [insert contact details] as soon as possible.
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